FAQ-ICON

Q: Which metal can cut? What’s cutting thickness of 500w fiber laser cutting machine?
A: Fiber laser cutting machine can cut different metals, such as mild steel/carbon steel, stainless steel, aluninum, alloys.
As for 500w fiber laser cutting machine, it can cut max. 6mm carbon steel/mild steel, 3mm stainless steel, 2mm aluminum.

Q: What’s cutting size?
A: Generally, standard cutting size is 3015. We can customize it according to different requirement.

Q: How to Install the machine?
A: We will send our technician to customer’s plan for machine installation, commissioning and training.

Q: In case machine exists problem, how to do after sales service?
A: We provide one year machine warranty. During the warranty, in case machine exists problem, we will provide parts required with free of charge by express. But as for the parts damaged by artificially, it does not fall within our warranty list. After the warranty, we still provide lifetime service.

Q: What’s consumables of fiber laser cutting machine?
A: Protection lens, cutting nozzle and ceramic parts. Price is very economical.

Q: If we need to cut work piece with different height, is it available?
A: Yes, it can cut work pieces with different height. The focus length can be adjusted automatically.

Q: Can we cut both sheet metal and tube or pipe using this model?
A: This design is used for sheet metals cutting. If you need to cut tube or pipe, we will add a rotary device as per your work piece’s specifications.

Q: What’s driving system of fiber laser cutting machine?
A: It’s driven by rack and pinion, which boasts higher cutting speed.

Q: What’s package?
A: We have 3 layers package. For the outside, we adopt plywood case. In the middle, the machine is covered by foam, to protect the machine from shaking. For the inside layer, the machine is covered by waterproof plastic bag.

Q: What’s delivery time?
A: Generally speaking, lead time is 20 working days after receive the payment.